As an Executive Coach for K.Coaching, Inc. , I see a variety of leadership and management styles and the clear difference between what could be called a “good boss” vs. “bad boss”. I wanted to summarize a few simple rules along with suggestions that you can easily implement:
1. Be approachable and accessible. Try walking around the office, engaging with your employees, have direct eye contact, open body language and a pleasant demeanor.
2. Be mentally present, practice being an “active listener.” Give your employees the time and attention they deserve. The next time they come into your office, ask them to have a seat, and then turn away from your computer, ignore your phone and LISTEN.
3. Share the credit and shoulder the blame. Many so-called leaders are distrusted today because they are seen as self-serving, primarily interested in their own benefits. Leadership should be for the benefit of the people. The biggest mistake you could make is to focus on “me” rather than your customers and the company.
4. Thank people for their contributions. Everyone needs to know that they are appreciated, and a thank you and recognition from the leader can go a long way!
5. Show you care. You can do this by showing your appreciation and respect for them. Begin involving them in the planning stages, rather than just telling them what to do. Employees want to work for leaders that are empathetic and genuinely concerned about their views and challenges.
6. Honor your commitments. Trust is imperative for leaders in any relationship. Do what you say you’re going to do. Be consistent and predictable in your behavior. Return phone calls and emails in a timely fashion.
7. Have a sense of humor. Don’t take yourself and others too seriously. Stay positive, smile, laugh and have fun!
These are simple rules that can certainly go a long way. It is the leader that will take the company vision and strategy and make it a reality. Having a company filled with “good bosses” will get you there that much faster.
If you want to find out what kind of boss you are click here to take the free survey!
Krista Moore, president of K.Coaching, Inc., an executive coaching and consulting practice that helps hundreds of companies maximize their full potential through enhancing their sales strategies, sales processes and sales leadership.