I am often asked what makes the difference between a successful, growing, thriving business and one that is stagnant, tired, and slow to change. Does the difference lie in their technology, people, or marketing? These are all likely contributors, but I can sum up the principle source of the difference in one word: leadership.
There is a lack of great leadership in many businesses. Often the leader, by title or name, wears many hats, and may not have the time or resources to focus on his or her personal development. Without a true example of what one looks like, the leader tends to work long, hard hours, directly in the business, doing his or her best to grow and hoping others will mimic those actions.
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